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Frequently Asked Questions
Only those MSP beneficiaries with supplementary benefits status qualify for MSP coverage of acupuncturist services. To verify a patient’s eligibility for these benefits, use the Teleplan online eligibility check feature or call Coverage Enquiries.
We do accept walk-ins if there are no appointments already booked. However, as we are appointment-based, there is no guarantee that someone will be available. We highly recommend making an appointment ahead of time to reduce wait time and ensure a pleasant experience.
we ask 24 hours notice for cancellation of treatments.
To better serve you, please let your therapist know if you have any of the following: pregnancy, muscle or joint injuries, heart condition, high/low blood pressure, diabetes, fever, contagious skin condition or any other medical issue. Also inform your therapist if you are using retin-a, accutane, or any photosensitizing or keratolytic medications, or have recently had laser or plastic surgery, any of the above may affect our ability to treat you.